According to megaticket.com, the 2020 Country Megaticket has been cancelled. Ticketholders will be emailed directly and receive a full refund, including fees (except UPS or Instore Pickup if applicable) in as soon as 30 days.
You can reach out to Live Nation’s Customer Service using their chat feature on their website or by calling them at 800-653-8000 during their business hours.
Fan Support Hours (your local time)
Mon – Fri: 9 AM – 9 PM
Sat: 9 AM – 8 PM
Sun: 9 AM – 6 PM